Refund policy

Returns & Warranty Policy

At Stavweld Engineering, we take pride in manufacturing and supplying high-quality automotive parts. As many of our products are made in-house, we stand behind the quality and accuracy of everything we produce.

Warranty & Defective Products
We will repair, replace, or refund any product that is found to be defective, faulty, or not as described. If you receive an incorrect item or believe there is a manufacturing defect, please contact us as soon as possible so we can resolve the issue promptly.

To submit a warranty claim, please email:
stavweldengineeringshop@gmail.com

Include your order number, a description of the issue, and clear photos where applicable.

Change of Mind
Due to the custom and made-to-order nature of many of our products, we do not accept returns for change of mind, incorrect selection, or incorrect fitment chosen by the customer. Please ensure all product details and specifications are reviewed carefully before purchasing.

Installation & Use
All products must be installed correctly and used as intended. Warranty claims may be declined where products have been incorrectly installed, modified, misused, or damaged during installation.

Processing of Claims
Once your claim is reviewed, we will advise the appropriate resolution, which may include repair, replacement, or refund. In some cases, items may need to be returned for inspection prior to approval.

We are committed to fair and reasonable outcomes and will work with you to resolve any genuine issues.